Pinguino PAC EX100 Silent
★★★★★ ★★★★★ 4.210,000 BTU · about 2.4 kW · A++ (EER 3.6) · R290 · from 49 dB(A)
-
Amazon.co.uk £854
sold via Amazon.co.uk; price varies by seller
View deal -
Air Con Centre £868.95
specialist retailer, 2-year warranty
View deal -
Currys £949
RRP, widely stocked
View deal
Prices last checked recently and may have changed. We may earn a commission on purchases — it never affects our ratings.
Our verdict
The De'Longhi Pinguino PAC EX100 Silent is a 10,000 BTU portable air conditioner that has been a UK favourite for years, and the reason is efficiency. It carries an A++ energy rating with an EER of 3.6, which is rare for a portable and means it costs noticeably less to run than the cheaper units it sits above. It cools quickly, holds a room steady, runs on low-impact R290 refrigerant and is very well made, with the sort of solid build and simple controls you expect from De'Longhi. For a medium living room, home office or main bedroom where you want low running costs and reliable cooling, it is one of the better portables you can buy.
Two things temper the praise. The first is the name: it is quieter than most portables in silent mode, but it is not silent, settling into the low-to-mid 50s dB(A) and rising with fan speed, and the display cannot be switched off at night. The second is the price. At roughly £740 to £950 it costs around double a good A-rated rival, and it is a single-hose unit rather than a dual-hose design, so you are paying for efficiency and build rather than a cleverer cooling layout. It also does not heat and has no Wi-Fi or app, unlike some of its newer Pinguino siblings. Worth it if you value efficiency and quality and will use it a lot; overkill if you just need a few weeks of occasional cooling.
What the Pinguino PAC EX100 Silent is and who it suits
The PAC EX100 Silent is a single-hose portable air conditioner: a free-standing unit on castors that cools the room and vents the hot air out of a window through one flexible hose. There is nothing to install and nothing that needs an F-Gas engineer, so it is the sort of cooling you buy, wheel into place, clip the window kit on and switch on the same day. The 10,000 BTU (roughly 2.4 kW) output is sized for a medium space, comfortably a main bedroom, home office or average living room; De'Longhi rates it for rooms up to about 110 m³, though as with any single-hose portable, a smaller, well-shaded room is where it feels most effective.
What sets it apart from cheaper portables is efficiency. It holds an A++ energy rating with an EER of 3.6, which very few portables manage, and it pairs that with low-impact R290 refrigerant. In practice that means it cools hard when you need it and then settles down, so it costs less per hour than most units in its class. The Real Feel auto mode adjusts to temperature and humidity for you, the controls are refreshingly simple, and in cooling mode it recycles most of the moisture it removes, so you rarely need to empty a tank.
Who should think twice? Anyone chasing near-silence to sleep beside it, or anyone who wants a quick, cheap fix for a few hot weeks. The compressor and fan sit in the room with you, and while it is quieter than most portables on its lowest setting, it is not silent, and the display stays lit. It also does not heat and has no app. At its price, buyers who only need occasional cooling will get most of the way there with a cheaper A-rated unit; the EX100 earns its keep for people who value efficiency, build quality and a lot of use over a summer.
Full specifications
- System type
- Single-hose portable; cooling, dehumidifying and fan (no heating)
- Cooling capacity
- 10,000 BTU (about 2.4 kW), rated for rooms up to around 110 m³
- Efficiency and refrigerant
- A++ energy rating, EER 3.6; R290 (propane, very low GWP)
- Indoor noise
- From around 49 dB(A) in silent mode, low-to-mid 50s at full power
- Water handling
- Self-evaporating condensate recycling; dehumidifies up to 32 litres a day
- Smart control
- Remote and 24-hour timer with Real Feel auto mode; no Wi-Fi or app
- Dimensions and weight
- 440 x 387 x 806 mm, around 30 kg, on castors with carry handles
- In the box
- Window venting kit and 1.2 m exhaust hose included
- Warranty
- 2 years
Pros
- +Genuinely efficient for a portable: A++ rating and EER 3.6, so it is cheaper to run than most rivals
- +Cools a medium room quickly and holds temperature, with a strong 32 litre-a-day dehumidifier and low-impact R290 refrigerant
- +Self-evaporating condensate recycling, so it rarely needs manual draining in cooling mode
- +Well built, with simple controls, a remote, a 24-hour timer and a clever Real Feel auto mode; window kit included
Cons
- −Not truly silent despite the name: low-to-mid 50s dB(A) in use, and the display cannot be dimmed or turned off at night
- −Heavy at 30 kg and tall, so you wheel it between rooms rather than carry it upstairs
- −No Wi-Fi or app, and no heating mode, so it is a summer cooler only
- −Premium price, roughly double a good A-rated single-hose rival, and it is still a single-hose design
What it costs to buy and run
Expect to pay somewhere between about £740 and £950. Currys lists it at the £949 RRP, specialist retailers such as Air Con Centre sit a little under that, and the keenest street prices from electrical retailers dip to around £740, so it is worth comparing before you buy. That is a clear premium: a well-reviewed A-rated single-hose rival can cost roughly half as much, and the EX100 does not undercut them on features, so you are paying for its efficiency, its dehumidifying strength and De'Longhi's build quality.
Running costs are where it pays some of that back. It draws up to around 1.05 kW at full cooling, so at the July 2026 Ofgem price cap unit rate of 26.11p per kWh that is roughly 27p an hour flat out. In practice the A++ efficiency and Real Feel mode pull the average well below that, closer to 15p to 20p an hour once the room is at temperature and the compressor is cycling rather than running hard. A typical UK summer of evening and weekend use lands somewhere around £20 to £35. Prices and rates correct as of July 2026; the energy price cap changes quarterly, so check current rates before budgeting.
Your questions answered
Is the Pinguino PAC EX100 Silent actually silent, and quiet enough for a bedroom? +
It is quieter than most portables on its lowest setting, but the Silent name oversells it. In use it sits in the low-to-mid 50s dB(A), rising as the fan speeds up, which is fine for a living room or office and light enough for background sleep for some people, but many will find it too present to run on full all night. The display also stays lit and cannot be turned off, which bothers light sleepers. The practical bedroom routine is to pre-cool the room, then drop to silent mode or switch it off. If dead-silent overnight cooling is the priority, a fixed split is the better answer.
Is it a single-hose or dual-hose unit, and does that matter? +
It is a single-hose portable, with one exhaust hose that vents warm air out of a window. Dual-hose designs draw outside air to cool the condenser, which is slightly more efficient, so if you were expecting a twin-hose unit, this is not it. What makes the EX100 efficient instead is its A++ rating and clever control rather than a second hose. In a normal room, kept shaded with the doors shut, the single-hose layout cools perfectly well; the efficiency figures are the real story here.
Do you have to empty the water, or is it self-evaporating? +
In cooling mode it uses a condensate recycling system and vents most of the moisture it removes out through the exhaust hose, so for everyday cooling you rarely need to drain it. It is also a strong dehumidifier, rated at up to 32 litres a day, and if you run it hard in that mode, or in very humid weather, it can still collect water and need emptying. Drain it down before you store it away for winter.
What size room does the 10,000 BTU model suit? +
De'Longhi rates it for rooms up to around 110 m³, which points to a main bedroom, a home office or an average living room. As with every single-hose portable, that figure assumes a well-shaded room with the doors shut; in a sunny, open or south-facing space it will feel more comfortable in something a bit smaller. The most common sizing mistake is buying too small for a hot room, so if anything err towards giving it a little headroom rather than stretching it.
Does it have Wi-Fi or an app, and does it heat? +
No on both counts. This model is controlled by its panel and the included remote, with a 24-hour timer and the Real Feel auto mode, but there is no Wi-Fi or smartphone app, which is a genuine gap at this price. Newer Pinguino models such as the EL112 and EX130 CST add app control if that matters to you. It also cools, dehumidifies and runs as a fan only, with no heating mode, so treat it as a summer and shoulder-season cooler rather than a year-round unit.
Is it worth the premium over a cheaper portable? +
It depends on how much you will use it. The EX100 is one of the most efficient portables on sale and it is built to last, so if you cool a room most days through summer, the lower running costs and the reliability help justify the price. If you only need occasional cooling on the hottest days, a good A-rated unit at roughly half the price will get you most of the way there. Buy the De'Longhi for efficiency, dehumidifying and quality, not because it is the cheapest way to cool a room.
Alternatives worth a look
MeacoCool Pro 9000
★★★★★ ★★★★★ 4.29,000 BTU · cooling & heating · R290 · from 52 dB(A) · A rated
inc. delivery, cooling & heating model £369.99
Midea PortaSplit
★★★★★ ★★★★★ 4.212,000 BTU (3.5 kW) · R32 · SEER 6.1 · from 39 dB(A) indoor
12,000 BTU heat-pump model; recent price, stock seasonal £950Guides to read next
Best portable air conditioners UK 2026
Our ranked picks of the portable air conditioners actually sold in the UK, by use case and budget, with honest noise figures, prices and the no-hose myth busted.
26 Jun 2026
Quietest portable air conditioners UK
The quietest portable air conditioners on sale in the UK, ranked by noise in decibels, with an honest look at what counts as quiet and the noise-versus-cooling trade-off.
28 Jun 2026
What size air conditioning do I need? BTU and kW sizing guide
How to work out the right air conditioning size for a room in BTU and kW, with a clear UK sizing table, the adjustments that change your answer, and a worked example.
12 Jun 2026Comparing portable air conditioners?
See how the De'Longhi Pinguino PAC EX100 Silent stacks up against the best portable air conditioners for UK homes, with sizing and running-cost advice.
We may earn a commission when you buy through links on this page. This never affects our ratings or which products we recommend.