HT12CESVWK 12,000 BTU Wi-Fi Portable
★★★★★ ★★★★★ 3.412,000 BTU · 3-in-1 · Wi-Fi & voice control · R290 · A rated
-
Amazon Check live price
listing live; price and stock change often
View deal -
Air Con Centre £479.99
new, 2-year warranty; out of stock, notify-me
View deal -
Air Con Centre (return unit) £255.99
Grade A return unit, 6-month warranty; sold out, notify-me
View deal
Prices last checked recently and may have changed. We may earn a commission on purchases — it never affects our ratings.
Our verdict
The Honeywell HT12CESVWK is a 12,000 BTU (about 3.5 kW) single-hose portable air conditioner with one genuinely useful trick: full app control with remote start, plus Alexa and Google voice control, at a mid-market price. It cools rooms of up to about 40 m², keeps up on the hottest days of a UK summer, and its 3-in-1 cooling, dehumidifying and fan modes make it useful beyond the heatwave weeks. As a machine, it does its job well and the smart features are the reason to pick it over cheaper 12,000 BTU rivals.
The caveats sit around the unit rather than inside it, and they matter. The company that made Honeywell portables under licence has wound down and no longer provides customer service, so the advertised 2-year warranty rests on the retailer you buy from in practice. New stock is patchy, with much of what remains sold as graded return units. And at the £479.99 full price it is poor value against similarly specced rivals; the sums only work at a discount. Buy it at the right price from a retailer you trust to handle a claim and it will not disappoint, but go in with your eyes open.
What the HT12CESVWK is and who it suits
The HT12CESVWK is a single-hose portable air conditioner: a free-standing unit on castors that cools the room and vents the hot air out of a window through one flexible hose. Nothing needs installing and nothing needs an F-Gas engineer, so it is cooling you can have running the same day it arrives, using the window kit supplied in the box. At 12,000 BTU (about 3.5 kW) it sits at the larger end of the portable market, sized for rooms up to roughly 40 m², which covers most living rooms and open-plan kitchen-diners. A sun-trap conservatory needs far more cooling per square metre, so treat the effective area there as about 20 m².
What sets it apart at this price is the smart control. The Honeywell Air Comfort app gives you scheduling and remote start, so the room is already cool when you walk in, and Alexa and Google Assistant voice control both work properly rather than as a box-ticking gimmick. Add the dedicated dehumidify mode and the three-speed fan and it is a machine with a job to do in a damp British October as well as a July heatwave. R290 refrigerant and a class A label keep it respectable on efficiency for a single-hose design.
Who should look elsewhere? Anyone who needs near-silent running: at up to 65 dB(A) on full power it is typical-loud for the format, fine behind a television but not something to sleep next to at full tilt. Anyone who plans to carry it between floors, because 30 kg is a two-person lift. And anyone who cannot find it discounted, because at the £479.99 full price there are better-value 12,000 BTU rivals among the portable air conditioners we rate. There is also a bigger caveat around support, covered below, that anyone buying in 2026 needs to weigh.
Full specifications
- System type
- Single-hose 3-in-1 portable: cooling (16 to 31°C), dehumidifying and fan (3 speeds)
- Cooling capacity
- 12,000 BTU (about 3.5 kW), for rooms up to roughly 40 m² (conservatories up to about 20 m²)
- Power and running cost
- 1,300 W at full cooling, around 34p an hour at the July 2026 price cap
- Efficiency and refrigerant
- Class A energy label (portable single-duct scale); R290 (propane, very low GWP)
- Indoor noise
- Up to 65 dB(A) on full power; quieter on low fan and sleep mode
- Dehumidification
- Rated at up to 95 litres a day in dedicated dehumidify mode
- Smart control
- Wi-Fi via the Honeywell Air Comfort app with remote start, Alexa and Google Assistant, remote control, 24-hour timer, sleep mode, oscillating louvre
- Dimensions and weight
- 440 x 715 x 360 mm, 30 kg, on castors
- Warranty
- 2 years, retailer-advertised; retailer-backed in practice, as the brand licensee no longer provides consumer support
Pros
- +Cools a room of up to about 40 m² quickly and keeps up on the hottest days of a UK summer
- +The app, remote start and Alexa and Google voice control work well and set it apart from cheaper 12,000 BTU portables
- +3-in-1 cooling, dehumidifying and fan modes, with a high-capacity dehumidifier that earns its keep outside summer
- +Complete window kit and washable filters in the box, with a simple same-day setup
- +R290 refrigerant and a class A energy label, respectable efficiency for a single-hose portable
Cons
- −Loud on full power at up to 65 dB(A); acceptable on low fan and sleep mode, but not a quiet-optimised unit
- −At 30 kg and a boxy 715 mm tall, it is portable within one floor of a house, realistically
- −The 2-year warranty is retailer-backed in practice: the licensee behind UK Honeywell portables has wound down its consumer support
- −Hard to buy new right now, and poor value at the full £479.99 price; it only makes sense discounted or as a graded return unit
What it costs to buy and run, and the warranty catch
The list price is £479.99, and at that money it is hard to recommend: quieter and better-supported 12,000 BTU portables cost the same or less. The value case opens up below about £400, and graded return units have been listed at around £256 with a 6-month warranty, which is a fair gamble for a unit this capable. The honest picture on availability is that new stock is thin: in the August 2026 heat both specialist retailers we track were out of stock, leaving the Amazon listing as the most likely place to buy new. Check the live price and the seller before you commit.
Now the warranty catch. Honeywell does not make these units itself; they were made and supported under licence, and that licensee has wound down and no longer provides customer service. The 2-year warranty retailers advertise therefore rests on the retailer in practice, alongside your statutory rights under the Consumer Rights Act 2015. That is workable if you buy from an established UK retailer, and it is exactly why we would not buy this unit from an unfamiliar marketplace seller. Factor it into the price you are willing to pay.
Running costs are straightforward. It draws 1,300 W at full cooling, so at the July 2026 Ofgem price cap of 26.11p per kWh that is around 34p an hour flat out, and less once the room is at temperature and the compressor cycles rather than running continuously. A typical UK summer of occasional evening and weekend use lands somewhere around £25 to £40. Prices and rates correct as of August 2026; the energy price cap changes quarterly, so check current rates before budgeting.
Your questions answered
Is Honeywell a good brand for portable air conditioners, and who actually makes them? +
The units themselves are competent, but the brand situation needs understanding before you buy. Honeywell portables are not made by Honeywell; they were made and supported by a trademark licensee, and that company has wound down and no longer provides customer service. The hardware in the HT12CESVWK is decent and owner satisfaction is good, but ongoing support now comes from the retailer, not the brand. Our Honeywell brand page covers the full picture.
Will 12,000 BTU cool my living room or conservatory? +
For a normal room, yes: 12,000 BTU (about 3.5 kW) is sized for up to roughly 40 m², which comfortably covers most UK living rooms and larger bedrooms, and it holds up on genuinely hot days rather than only taking the edge off. A conservatory is a different problem, because the glass turns it into a heat trap; treat this unit as good for a conservatory of up to about 20 m², and expect it to work hard on a sunny afternoon even then.
How loud is it at night? +
On full power it reaches 65 dB(A), which is loud, roughly the level of a lively conversation, and too much for most people to sleep beside. On the lowest fan speed with sleep mode on it settles to a mild, acceptable hum. The sensible bedroom routine, as with almost every portable, is to run it hard before bed using the app or timer, then drop to sleep mode or switch it off. If silent overnight cooling is the priority, a fitted split is the better answer.
Do the app and voice control actually work? +
Yes, and they are the best reason to buy this unit. The Honeywell Air Comfort app handles remote start, scheduling and mode changes reliably, so pre-cooling a room before you get home is genuinely a one-tap job, and both Alexa and Google Assistant control work for hands-free adjustments. One thing to note: with the licensee's consumer operation wound down, long-term app support is not guaranteed, though the unit remains fully usable from the panel and remote regardless.
What happens if it breaks? Is the warranty any good? +
Treat the advertised 2-year warranty as a promise from the retailer rather than the brand, because the licensee that provided Honeywell's consumer support is no longer in business. In practice that means two protections: the retailer's own warranty handling, and your statutory rights under the Consumer Rights Act 2015, which make the seller responsible for goods that fail prematurely. Both point the same way: buy from an established UK retailer with a track record of honouring claims, and keep your proof of purchase.
Where can I still buy one? +
With difficulty, in high summer. The specialist retailers that list it new at £479.99 were out of stock at our last check, and a good chunk of remaining stock is graded return units at around £256 with a shorter 6-month warranty. The Amazon listing is the most likely place to find it new; check the live price and, importantly, who the seller is. If you need cooling this week and cannot find it at a sensible price, a comparable in-stock 12,000 BTU portable is the better buy.
Alternatives worth a look
Pinguino PAC EX100 Silent
★★★★★ ★★★★★ 4.210,000 BTU · about 2.4 kW · A++ (EER 3.6) · R290 · from 49 dB(A)
sold via Amazon.co.uk; price varies by seller £854MeacoCool Pro 9000
★★★★★ ★★★★★ 4.29,000 BTU · cooling & heating · R290 · from 52 dB(A) · A rated
inc. delivery, cooling & heating model £369.99Midea PortaSplit
★★★★★ ★★★★★ 4.212,000 BTU (3.5 kW) · R32 · SEER 6.1 · from 39 dB(A) indoor
12,000 BTU heat-pump model; recent price, stock seasonal £950Guides to read next
How much does ducted air conditioning cost?
Real UK installed prices for ducted (concealed) air conditioning in 2026 by number of rooms, what moves the cost, how it compares with multi-split, and when the whole-home finish is worth the premium.
6 Aug 2026Air conditioning for home offices and garden rooms
How to cool and heat a home office or a detached garden room for year-round working from home: the best system for each, what it costs to run at work-day rates, keeping it quiet for calls, powering an outbuilding, and the planning rules.
3 Aug 2026Air conditioning for flats and apartments
What you can install in a flat depends on your lease, your outdoor space, and whether you rent or own. Here is how to cool a flat legally, from portables for renters to a proper split if you can get freeholder consent.
31 Jul 2026Comparing portable air conditioners?
See how the Honeywell HT12CESVWK stacks up against the best portable air conditioners for UK homes, with sizing and running-cost advice.
We may earn a commission when you buy through links on this page. This never affects our ratings or which products we recommend. How we make money.