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Mitsubishi Electric

Mitsubishi Electric MSZ-AP

★★★★★ ★★★★★ 4.4

2.5–7.1 kW · up to A++ · from 21 dB(A) · R32

Where to buy
  • Air Conditioning World £755

    unit only (2.5 kW MSZ-AP25VGK), before fitting

    View deal
  • Cool Easy £898.99

    unit only, inc. VAT (2.5 kW Elegance), before fitting

    View deal

Prices last checked recently and may have changed. We may earn a commission on purchases — it never affects our ratings.

Our verdict

The MSZ-AP, sold in the UK as Mitsubishi Electric's Elegance range, is the brand's dependable everyday wall-mounted split: the volume white unit most homes actually end up with rather than the designer MSZ-LN flagship. It is the one we would point most people towards when solid build, quiet running and long-term reliability matter more than colour finishes and top-tier gadgets. Build quality is genuinely excellent, it is quiet enough for a bedroom from around 21 dB(A), and its inverter performance is efficient, up to SEER 8.6 in cooling with an A++ energy label on the common 2.5 and 3.5 kW sizes. SEER measures seasonal cooling efficiency; higher is better. It runs on R32, the lower-impact refrigerant now standard on quality splits.

What you give up against the flagship is features and a little polish. There is no Plasma Quad Plus air purification, no 3D i-See occupancy sensor and no choice of colours, all of which are reserved for the pricier MSZ-LN, and the LN runs quieter still. The bigger catch is Wi-Fi: on the standard MSZ-AP the wireless adapter for the MELCloud app is an optional extra you have to specify and pay for, where the flagship has it built in. Like any fixed split it is supplied and fitted by an F-Gas certified engineer rather than bought off a shelf, so you work from a quote. At around 4.4 out of 5 it is a sensible premium choice: not the last word in features, but among the most reliable and quietest splits you can have fitted.

The basics

What the MSZ-AP is and who it suits

The MSZ-AP is a wall-mounted R32 split system: an MSZ-AP indoor unit paired with an MUZ-AP outdoor condenser, or an indoor unit running on a Mitsubishi multi-split outdoor unit that serves several rooms. R32 is the lower-impact refrigerant now standard on quality splits, and any work on the sealed circuit has to be done by an F-Gas certified engineer, so this is a fitted product, not a plug-in one. In UK showrooms and installer quotes you will usually see it badged as the Elegance range, the plain white volume model that sits below the designer MSZ-LN.

Think of it as Mitsubishi Electric's dependable workhorse. It does not carry the flagship's headline features, there is no Plasma Quad Plus purification, no 3D i-See occupancy sensor and no choice of colours, but it inherits the build quality and quiet running the brand is known for. It is efficient, holding an A++ energy label on the common 2.5 and 3.5 kW sizes, with seasonal figures up to SEER 8.6 in cooling and a SCOP for heating around 4.8, meaning it returns roughly four and a half units of heat for every unit of electricity. It runs quietly enough for a bedroom, from around 21 dB(A) on its lowest fan speed, though the MSZ-LN goes lower again if silence is your single priority.

It comes in a wide spread of sizes, from a 1.5 kW unit for a box room up to 7.1 kW for a large open-plan space, with 2.5, 3.5, 5.0, 6.0 and 7.1 kW the ones most homes fit. It suits anyone who wants Mitsubishi Electric reliability and quiet at a sensible price and does not need the designer finishes or advanced air-quality kit. If those extras matter, step up to the MSZ-LN; if they do not, the MSZ-AP is the value pick of the range.

Full specifications

System type
Wall-mounted single split (multi-split capable); MSZ-AP indoor with MUZ-AP outdoor
Cooling capacities
1.5 to 7.1 kW, with 2.5, 3.5, 5.0, 6.0 and 7.1 kW the common sizes
Efficiency
Up to SEER 8.6 / SCOP around 4.8, A++ on the popular 2.5 and 3.5 kW sizes
Refrigerant
R32 (GWP 675)
Indoor noise
From around 21 dB(A)
Smart control
MELCloud app; Wi-Fi built in on VGK versions, an optional wireless adapter on standard units
Air quality
Washable filter and dust-resistant indoor coating; no Plasma Quad Plus (MSZ-LN only)
Warranty
12 months standard, 3 years on registration, up to 5 years with an accredited installer

Pros

  • +Excellent build quality and long-term reliability, the trade pick for a dependable everyday unit, with many still running well past ten years
  • +Genuinely quiet, down to around 21 dB(A) indoors, easily quiet enough for a bedroom, and with a low-consumption night mode
  • +Efficient inverter performance, up to SEER 8.6 and an A++ energy label on the popular 2.5 and 3.5 kW sizes
  • +R32 refrigerant and a warranty of up to 5 years through a Mitsubishi Electric accredited installer

Cons

  • Wi-Fi is not always built in: on the standard MSZ-AP the MELCloud wireless adapter is an optional extra you buy and specify
  • Plainer than the flagship: no Plasma Quad Plus purification, no i-See sensor and no colour finishes, and the MSZ-LN runs quieter still
  • Fitted-only through an F-Gas engineer, so no quick self-install and prices are quote-based
  • The up-to-5-year warranty is conditional on prompt registration and accredited-installer servicing, otherwise it is 12 months

What it costs to buy and run

The MSZ-AP is priced supplied and fitted, so there is no single shelf price. As a guide, a standard single-room install runs from roughly £1,800 for a 2.5 kW unit up to around £2,800 for a larger 6.0 or 7.1 kW model on a straightforward pipe run, with more for longer runs, high-level work or a multi-split setup. Unit-only, the indoor and outdoor pair sells from about £755 to £900 including VAT for the 2.5 kW size, but that price excludes fitting and the F-Gas work, so treat it as a component cost rather than what you will actually pay. Always work from two or three live quotes for your own home before you budget.

Running costs are low for the comfort on offer. At the July 2026 Ofgem price cap unit rate of 26.11p per kWh, a 2.5 kW unit cooling flat out draws roughly 0.6 to 0.9 kW, so about 16p to 24p an hour, dropping to a few pence once the room is at temperature and the inverter modulates down. In heating the SCOP of around 4.8 means it returns close to five units of heat for every unit of electricity, far cheaper than a plug-in heater giving the same warmth. As a reverse-cycle air-to-air heat pump the MSZ-AP may qualify for the £2,500 Boiler Upgrade Scheme grant in England and Wales from 28 April 2026, but only if it replaces a fossil-fuel heating system and is fitted by an MCS-certified installer; comfort cooling added alongside a gas boiler does not qualify, and it is separate from the larger £7,500 air-to-water grant. Prices and rates correct as of July 2026; the energy price cap changes quarterly, so check current rates before budgeting.

Mitsubishi Electric MSZ-AP: your questions answered

Is the Mitsubishi Electric MSZ-AP any good? +

Yes. It is one of the most dependable wall-mounted splits you can fit in a UK home, pairing Mitsubishi Electric's excellent build quality and long service life with quiet running from around 21 dB(A) and efficient A++ performance on the common sizes. It is the sensible everyday choice rather than a showpiece: if you want the designer finishes, advanced air purification and the lowest possible noise, the pricier MSZ-LN is the one to look at instead.

Is the MSZ-AP quiet enough for a bedroom? +

For most people, yes. On its lowest fan speed the indoor unit drops to around 21 dB(A), quieter than a typical library, and its night mode trims both noise and consumption further. It rises with fan speed, and the outdoor unit is audible up close, so siting the condenser away from a bedroom window still matters. If you want the absolute quietest option Mitsubishi Electric makes, the MSZ-LN goes lower again.

MSZ-AP vs MSZ-LN: which should I choose? +

The MSZ-AP is the value and reliability pick; the MSZ-LN is the feature-led flagship. Both share the same core engineering and quiet running, but the LN adds Plasma Quad Plus air purification, a 3D i-See occupancy sensor, built-in Wi-Fi, four colour finishes and slightly lower noise. If you want the best air quality and looks, or you are fitting it in a room on show, the LN earns its premium. For a plain, well-built, efficient unit in a bedroom, office or living room, the MSZ-AP does the same core job for less.

Does the MSZ-AP have built-in Wi-Fi? +

Not always, and this trips buyers up. Control is through Mitsubishi Electric's MELCloud app, but on the standard MSZ-AP the wireless interface that connects the unit to your network is an optional accessory you buy and specify separately, unlike the flagship MSZ-LN where it is built in. Some current versions with a VGK code include the adapter, so confirm with your installer whether the exact model you are quoted has Wi-Fi built in or needs the add-on before you order.

How much does an MSZ-AP cost supplied and fitted? +

Budget from roughly £1,800 for a 2.5 kW unit on a standard single-room install, up to around £2,800 for a larger 6.0 or 7.1 kW model. Longer pipe runs, high-level work and multi-split setups cost more. Unit-only prices of around £755 to £900 for the 2.5 kW pair are for the hardware alone and exclude fitting, so they are not what you will actually pay. As it is a fitted product the only accurate figure is a quote, so get two or three from local F-Gas registered installers.

What warranty does the MSZ-AP come with? +

The air conditioning cover is 12 months as standard, extendable to 3 years if you register within three months of commissioning, and up to 5 years when fitted and serviced through a Mitsubishi Electric accredited installer. The longer 5- and 7-year headlines you may see online generally relate to the separate Ecodan heat pumps, not the air conditioning range, so check the terms for your specific install.

Thinking about a Mitsubishi Electric MSZ-AP installation?

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